Algonquin College Food Services Question Title * 1. Which Algonquin College Food Services location did you visit? Marketplace Food Court (D Building) The Portable Feast (B Building) Tim Hortons (A Building) 35th Street Market Cafe (Residence) Bits n Bytes (T Building) Booster Juice (E Building) The Fix Eatery (ACCE/CA Building) Attended an event Catering or Delivery OK Question Title * 2. How likely is it that you would recommend Algonquin College Food Services to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 3. Overall, how satisfied were you with each of the following categories? Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied Food Quality Food Quality Extremely Satisfied Food Quality Very Satisfied Food Quality Satisfied Food Quality Somewhat Satisfied Food Quality Not Satisfied Food Selection Food Selection Extremely Satisfied Food Selection Very Satisfied Food Selection Satisfied Food Selection Somewhat Satisfied Food Selection Not Satisfied Pricing Pricing Extremely Satisfied Pricing Very Satisfied Pricing Satisfied Pricing Somewhat Satisfied Pricing Not Satisfied Overall Overall Extremely Satisfied Overall Very Satisfied Overall Satisfied Overall Somewhat Satisfied Overall Not Satisfied OK Question Title * 4. How do you feel about the Algonquin Food Services environment? For each of the following categories, please choose your level of satisfaction within the outlet you visited: Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied Atmosphere Atmosphere Extremely Satisfied Atmosphere Very Satisfied Atmosphere Satisfied Atmosphere Somewhat Satisfied Atmosphere Not Satisfied Customer Service Customer Service Extremely Satisfied Customer Service Very Satisfied Customer Service Satisfied Customer Service Somewhat Satisfied Customer Service Not Satisfied Cleanliness Cleanliness Extremely Satisfied Cleanliness Very Satisfied Cleanliness Satisfied Cleanliness Somewhat Satisfied Cleanliness Not Satisfied Speed of Service Speed of Service Extremely Satisfied Speed of Service Very Satisfied Speed of Service Satisfied Speed of Service Somewhat Satisfied Speed of Service Not Satisfied Value for your Money Value for your Money Extremely Satisfied Value for your Money Very Satisfied Value for your Money Satisfied Value for your Money Somewhat Satisfied Value for your Money Not Satisfied Overall Impression Overall Impression Extremely Satisfied Overall Impression Very Satisfied Overall Impression Satisfied Overall Impression Somewhat Satisfied Overall Impression Not Satisfied OK Question Title * 5. This set of questions is designed to measure the effectiveness of our staff. On a scale of 1-10, 1 being extremely poor and 10 being perfect, please rate the level of performance Algonquin Food Services staff achieve in each area of service: 1 2 3 4 5 6 7 8 9 10 Helpfulness Helpfulness 1 Helpfulness 2 Helpfulness 3 Helpfulness 4 Helpfulness 5 Helpfulness 6 Helpfulness 7 Helpfulness 8 Helpfulness 9 Helpfulness 10 Friendliness Friendliness 1 Friendliness 2 Friendliness 3 Friendliness 4 Friendliness 5 Friendliness 6 Friendliness 7 Friendliness 8 Friendliness 9 Friendliness 10 Knowledge Knowledge 1 Knowledge 2 Knowledge 3 Knowledge 4 Knowledge 5 Knowledge 6 Knowledge 7 Knowledge 8 Knowledge 9 Knowledge 10 Speed of Service Speed of Service 1 Speed of Service 2 Speed of Service 3 Speed of Service 4 Speed of Service 5 Speed of Service 6 Speed of Service 7 Speed of Service 8 Speed of Service 9 Speed of Service 10 Professionalism Professionalism 1 Professionalism 2 Professionalism 3 Professionalism 4 Professionalism 5 Professionalism 6 Professionalism 7 Professionalism 8 Professionalism 9 Professionalism 10 Overall Service Overall Service 1 Overall Service 2 Overall Service 3 Overall Service 4 Overall Service 5 Overall Service 6 Overall Service 7 Overall Service 8 Overall Service 9 Overall Service 10 OK Question Title * 6. Considering all factors, please select the response below that best describes your overall satisfaction level with Algonquin College Food Services: Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied OK Question Title * 7. Do you have any other comments about Algonquin College Food Services that you would like to share with us? If so, please feel free to share in the text box below. (Optional) OK DONE
