Eastern Ontario Immigrant & Newcomer Survey - Lanark & Renfrew Counties

1. Survey Introduction

This survey is part of a project which aims to see how helpful current information and services are for immigrants in Eastern Ontario. The survey will evaluate the inclusivity and quality of the area and assess if immigrants plan to continue living in the rural communities of Eastern Ontario.

Immigrants include people born outside Canada who are now living, working or studying in this community (permanent residents, Canadian citizens, refugees, temporary residents, refugee claimants, and international students).

Please note the following:

1. The responses to this survey will remain completely anonymous.

2. This survey is designed to collect data from immigrants in this region. If you were born in Canada, please do not complete this survey.

3. This questionnaire is designed to take 10-15 mins of your time.

Question Title

* 1. Which of the following best describes you?

I immigrated to Canada as an economic-category immigrant (e.g. Federal Skilled Worker Program, Provincial Nominee Program, Canadian Experience Class, and dependants of economic applicants)

I immigrated to Canada as a family-category immigrant (sponsored spouse, sponsored parent or grandparent, or other immigrant sponsored by family)

I immigrated to Canada as a government-assisted refugee

I immigrated to Canada as a privately sponsored refugee

I immigrated to Canada as a refugee claimant and am now a permanent resident or citizen

I am currently in Canada as a refugee claimant

I am currently in Canada as an international student

I am currently in Canada on a temporary work visa

I am currently in Canada on a CUAET (Canada-Ukraine Authorization for Emergency Travel) visa

Unknown, or I prefer not to answer

I was born in Canada (**This survey is for people who were born outside of Canada and now live, work or study in the Eastern Ontario Region.)

Other (please specify)

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* 2. How long have you been living in Canada?

Less than 1 year

1 to 5 years

6 to 10 years

10+ years

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* 3. Where do you live?

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* 4. What is your first language? (Your first language is the language you first learned at home.)

Arabic

Cantonese

Chinese

English

Filipino

French

German

Gujarati

Hindi

Japanese

Malayalam

Nepali

Portuguese

Punjabi

Russian

Spanish

Turkish

Ukrainian

Urdu

Other (please specify)

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* 5. How many languages can you speak well?

5 or more

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* 6. How well can you speak and understand English?

Very well

Well

Fairly well

Poorly

Not at all

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* 7. How well can you speak and understand French?

Very well

Well

Fairly well

Poorly

Not at all

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* 8. Please rate your experience with the following community services in the last 12 months in the town you live in.

	Excellent	Very good	Good	Acceptable	Poor	Did not access	Not available in my town	Accessed outside of my town
Education	Education Excellent	Education Very good	Education Good	Education Acceptable	Education Poor	Education Did not access	Education Not available in my town	Education Accessed outside of my town
Employment and/or skills training	Employment and/or skills training Excellent	Employment and/or skills training Very good	Employment and/or skills training Good	Employment and/or skills training Acceptable	Employment and/or skills training Poor	Employment and/or skills training Did not access	Employment and/or skills training Not available in my town	Employment and/or skills training Accessed outside of my town
English language learning	English language learning Excellent	English language learning Very good	English language learning Good	English language learning Acceptable	English language learning Poor	English language learning Did not access	English language learning Not available in my town	English language learning Accessed outside of my town
French language learning	French language learning Excellent	French language learning Very good	French language learning Good	French language learning Acceptable	French language learning Poor	French language learning Did not access	French language learning Not available in my town	French language learning Accessed outside of my town
Health	Health Excellent	Health Very good	Health Good	Health Acceptable	Health Poor	Health Did not access	Health Not available in my town	Health Accessed outside of my town
Housing	Housing Excellent	Housing Very good	Housing Good	Housing Acceptable	Housing Poor	Housing Did not access	Housing Not available in my town	Housing Accessed outside of my town
Language interpretation/translation	Language interpretation/translation Excellent	Language interpretation/translation Very good	Language interpretation/translation Good	Language interpretation/translation Acceptable	Language interpretation/translation Poor	Language interpretation/translation Did not access	Language interpretation/translation Not available in my town	Language interpretation/translation Accessed outside of my town
Legal/courts	Legal/courts Excellent	Legal/courts Very good	Legal/courts Good	Legal/courts Acceptable	Legal/courts Poor	Legal/courts Did not access	Legal/courts Not available in my town	Legal/courts Accessed outside of my town
Local municipal government/bylaw	Local municipal government/bylaw Excellent	Local municipal government/bylaw Very good	Local municipal government/bylaw Good	Local municipal government/bylaw Acceptable	Local municipal government/bylaw Poor	Local municipal government/bylaw Did not access	Local municipal government/bylaw Not available in my town	Local municipal government/bylaw Accessed outside of my town
Mental health	Mental health Excellent	Mental health Very good	Mental health Good	Mental health Acceptable	Mental health Poor	Mental health Did not access	Mental health Not available in my town	Mental health Accessed outside of my town
Police	Police Excellent	Police Very good	Police Good	Police Acceptable	Police Poor	Police Did not access	Police Not available in my town	Police Accessed outside of my town
Settlement/immigrant services	Settlement/immigrant services Excellent	Settlement/immigrant services Very good	Settlement/immigrant services Good	Settlement/immigrant services Acceptable	Settlement/immigrant services Poor	Settlement/immigrant services Did not access	Settlement/immigrant services Not available in my town	Settlement/immigrant services Accessed outside of my town
Small business/entrepreneurial supports	Small business/entrepreneurial supports Excellent	Small business/entrepreneurial supports Very good	Small business/entrepreneurial supports Good	Small business/entrepreneurial supports Acceptable	Small business/entrepreneurial supports Poor	Small business/entrepreneurial supports Did not access	Small business/entrepreneurial supports Not available in my town	Small business/entrepreneurial supports Accessed outside of my town
Transportation services	Transportation services Excellent	Transportation services Very good	Transportation services Good	Transportation services Acceptable	Transportation services Poor	Transportation services Did not access	Transportation services Not available in my town	Transportation services Accessed outside of my town
Recreation services	Recreation services Excellent	Recreation services Very good	Recreation services Good	Recreation services Acceptable	Recreation services Poor	Recreation services Did not access	Recreation services Not available in my town	Recreation services Accessed outside of my town
Childcare	Childcare Excellent	Childcare Very good	Childcare Good	Childcare Acceptable	Childcare Poor	Childcare Did not access	Childcare Not available in my town	Childcare Accessed outside of my town

Please share any of the community services you access that are missing from this list and share your rating (excellent, very good, good, acceptable, or poor)

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* 9. Please mention the services for which you had to leave your town in the last 12 months. Write 'NA' if you didn't leave your town to access any service.

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* 10. How welcoming is your community toward immigrants?

0 Not very welcoming

10 Very welcoming

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 11. How do you rate your sense of belonging in the town you live in? (Sense of belonging is when you feel accepted and valued by others around you.)

Very strong

Somewhat strong

Somewhat weak

Very weak

Don't know / no opinion

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* 12. How much have you felt isolated or alone over the last 12 months in the town you live in?

All the time

Very often

Sometimes

Rarely

Not at all

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* 13. How safe do you feel in the town you live in?

Extremely

Very

Moderately

Slightly

Not at all

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* 14. In the last 12 months, have you experienced any form of discrimination or been treated unfairly by others in the town you live in? (Discrimination is when others treat you unfairly because of your race, skin colour, religion, ethnicity or other reasons.)

Yes

Question Title

* 15. If you answered yes to question 12, what do you feel the discrimination you experienced was based on? (Choose all that apply)

Race or skin colour

Religion

Ethnicity or culture

Physical appearance (other than skin colour)

Immigration status

Gender

Sexual orientation

Language ability

Accent

Age

Income

Disability (either a disability that people can see or one that is invisible)

Other (please specify)

Question Title

* 16. What was the situation where you experienced discrimination? (Choose all that apply.)

In a store, bank or restaurant

When applying for a job or a promotion

At my job – for example, from supervisors, co-workers or clients

At school or university

At community/public events

When interacting with my neighbours

When looking for housing

When crossing the border into Canada

When interacting with the police

When interacting with the courts

When seeing a doctor or in other healthcare settings

While using libraries, community/recreational centres, arenas

While using public areas, such as parks or sidewalks

While using buses, trains or taxis

When accessing other community services

Other (please specify)

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* 17. Did you seek out any of the following services or support to report the discrimination? (choose all that apply)

Police

Colleagues at work

Human resources at work

Local Immigration Partnership

Other (please specify)

None of the above

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* 18. How would you rate your experience of settling in the town you live in? (Settling includes your whole experience of moving to, settling and integrating into this town.)

Excellent

Good

Neutral

Not very good

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* 19. How many years have you been in your community? (If you have been here for less than a year, indicate zero.)

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* 20. How long did it take you to feel at home in your community?

When I arrived

Less than a year

1-2 years

3-5 years

6-10 years

More than 10 years

I still don’t feel at home in this community

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* 21. What are the biggest challenges you or your family have experienced in the last year in the town you live in? (Choose all that apply.)

Finding health care

Finding mental health care

Finding relevant programming in local community centres, arts & culture spaces, libraries, etc.

Cost of living or money problems

Discrimination/racism

Finding affordable housing

Finding childcare

Finding work

Getting information in a language you understand

Learning English

Learning where and how to do things

Making friends

Making sure your children are safe and happy at school and in the community

Receiving public or social services (e.g. settlement services, government services, etc.)

Starting a new business

Transportation

Other (please specify)

Question Title

* 22. What changes would make the town you live in more helpful and welcoming to immigrants? (Choose only your top 3).

More opportunities to help improve English skills

Availability of interpretation and translation

More affordable housing

One place to get all settlement, immigration and other services

More effort by community services to better serve immigrants

Better programs for immigrants to find work

Educate employers on the value and ways of hiring, retaining and promoting immigrants

English learning opportunities in workplaces

A central place for both employers to find immigrant workers and for workers to find employment

Actions to reduce racism and discrimination towards immigrants

Actions to improve the social connections of immigrants

Actions to increase welcoming and acceptance of immigrants

More immigrant programming in local community centres, arts & culture spaces, libraries, etc.

Greater voice or involvement in community leadership and planning

Service agencies working together more

Computer access and training

More funding for… (please specify using “Other” below)

Other (please specify)

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* 23. Why did you come to this town? (Choose only your top 3)

I had family or friends that live in the town you live in

The town I live in is more affordable than other communities

Post-secondary institutions

For a job

A healthy local economy

Cultural, faith or language groups in this community

Community services and support in this community

I didn’t choose this town- the community was chosen for me

Other (please specify)

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* 24. How likely are you to stay permanently in this town?

I definitely plan on staying permanently

I might stay permanently

I’m not sure

I don’t plan on staying

Not applicable